Good afternoon! I am writing to You about a refund of the ticket price (due to coronavirus, this trip was canceled by the Aircalin carrier company), order number MLXON9, by marschrut: Tokyo, Japan - Narita international airport, Terminal 1 Arrival: 22:55 Noumea, New Caledonia - La Tontuta (Aircalin SB 801, 28.04.2020 ), and back Noumea, New Caledonia-La Tontuta arrival: 08: 00 Tokyo, Japan - Narita international airport, Aircalin SB 800 terminal 1 (Aircalin SB 800, 17.05.2020). We have already contacted you about this issue in July 2020 and received a response that our case number is 45213112. To date, we have not received any further information from you or from the aircalin carrier. Please inform Us about the progress and procedure of consideration of our case for refund of ticket prices. I also inform you that you agree to receive gift certificates . Passengers of this order number mlxon9: PASSENGER INFORMATION Mr. Vladimir Damianidis passenger information Travel document: Russia passenger passport 753491540: Exp Saturday, July 25, 2026: nationality Russian: male: born on Saturday, may 06, 1961 Mr. Alexander Taldykin passenger information Travel document: Russia passenger passport 752806663: Exp Monday, February 09, 2026: nationality Russian: male: born on Monday, June 06, 1955 Mr. Vladimir Lokotkov passenger information Travel document: Russia passenger passport 755514668: Exp Saturday, July 24, 2027: nationality Russian: male: born Friday, July 14, 1967 YOUR BOOKING CONFIRMATION Thank you for flying with Aircalin. We invite you to read the information about your booking below. To access all the detailed information about your trip, please go to manage my booking. Be the first to learn about Aircalin's special fares, new products and services, and company news (make it a full stop) subscribe to Aircalin enewsletter! We wish you a pleasant flight. AIRCALIN BOOKING YOUR TRIP Booking booking number: MLXON9 Trip status: confirmed Your trip is confirmed and your booking is guaranteed. We recommend that you write down your booking number or print this email. Contact Information YOUR CHOICE OF FLIGHT From Tokyo to Noumea Flight 1 Tuesday, April 28, 2020 year confirmed Departure: 12:15 Tokyo, Japan - Narita international airport, terminal 1 Arrival: 22:55 Noumea, New Caledonia - La Tontouta The airline Aircalin SB 801 The plane: Airbus A330-900neo Fare type: Economy Baggage: 1 seat(s) per passenger Noumea in Tokyo Flight 1 Sunday, May 17, 2020 Inclusive, confirmed Departure: 00:55 Noumea, New Caledonia - La Tontouta Arrival: 08:00 Tokyo, Japan - Narita international airport, terminal 1 The airline Aircalin SB 800 The plane: Airbus A330-900neo Fare type: Economy Baggage: 1 seat(s) per passenger Flight payment NZD 3,725 total for all passengers Payment 3,725 new Zealand dollars Passenger 1: Vladimir Damianidis Tokyo - Noumea 1 Flight: Tokyo - Gelendzhik Location selection 18 hours Noumea - Tokyo Flight 1: Noumea - Tokyo Location selection 18 hours Passenger 2: Alexander Taldykin Tokyo - Noumea 1 Flight: Tokyo - Gelendzhik Seat selection 18F Noumea - Tokyo Flight 1: Noumea - Tokyo 18G seat SELECTION Passenger 3: Vladimir Lokotkov Tokyo - Noumea 1 Flight: Tokyo - Gelendzhik Seat selection 22H Noumea - Tokyo Flight 1: Noumea - Tokyo Seat selection 18F Sincerely, Vladimir Lokotkov.