I got tickets LHR-WAW-EVN. And I was not allowed to board. Russian passport

I purchased tickets from the airline LOT. During online check-in, I indicated that I am Russian and have a Russian passport, and I was not provided with any information that LOT does not allow boarding with a Russian passport. Booking reference O2WDDS, tickets ETKT 080241728844001 and 080241728844002. Of course, I was not allowed to board at Heathrow Airport. How I refund my ticket money?

Maksim Gorokhov � "������� �� ������������ LOT"  29 ������ �����

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SXV40   29 ������ ����� 07-10-2023T11:10:36

You cannot claim a ticket refund.

arealy   29 ������ ����� 07-10-2023T12:44:37

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