Hello, I want to return. Ticket was purchased on the site City Travel.
I contacted the site City Travel but they said I need to contact the airline directly.
05/21/2019 23:00:05 | Message to the client, Pozdnyakova Elena (City.Travel City Travel)
Dear Customer,
Amount to be returned 39809 rub. for all the tickets. At the moment, coupons are blocked by the airline due to non-appearance on the flight. To return you need to contact the airline to unlock.
Waiting for your decision.
Thank.
Sincerely, Information Support Service.
Please return this order.
Booking code NOJ8YG