Hello! I bought a ticket for flight on 11 of March, from Bologna to Vena time departure 08:55, after from Vena to Kiev time departure 12:30. I want know, this flights was canceled or know and everything good with them? Thanks.
Hello.
We dreamed about a trip to Italy for a whole year. We planned our vacation and the route of movement along its northern part in advance. A month before departure, we bought your airline tickets. But the news of the coronavirus epidemic and quarantine in cities overshadowed our dreams. In an official statement, the Foreign Secretary of the Russian Federation urged to refrain from traveling to Italy in the near future, in order to avoid infection with coronovirus and possible death.
We decided to cancel the trip for reasons related to security threats in Italy, in accordance with Articles 10, 14 of Federal Law of November 24, 1996 No. 132-FL, Article 451 of the Civil Code of the Russian Federation. In the current realities, fines, penalties and other forfeits should not be deducted. We ask you to return the money paid for the booking.
Respectfully and in the hope of understanding,
Suprunovs Alexey and Maria.
04 March 2020
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04 2020